This month's newsletter includes a number of upcoming virtual events for you to check out, as well as a digital storytelling case study.
But before we jump into these I wanted to share a little about the Pediatric Cardiac Intensive Care Annual Meeting I attended in December.
I was the parent perspective at the conference and it gave me a new appreciation for the work being done by cardiac surgeons, intensivists, and their nursing and administrative colleagues. There are so many people who are working every day to improve care for cardiac kids and their families, but it was also a very clear reminder of the difference in priorities between say a cardiac surgeon and a mom.
The conference really got me thinking about communicating to different audiences. Here's what I took away after a rocky start...
7 ways to communicate clearly:
- ask for what you need
- be honest and open
- focus on what's important for that audience
- explain with a story
- leave space for questions
- have a clear and consistent message and share that message over and over and over and...
- include a link to find out more for those who choose to
I ended up talking a lot about Western Canadian Children's Heart Network and their new website where, through consultation with families, they created a resource section that is exactly what families actually need to know. I need clear information about my local hospital, what to expect with surgery, treatment and living with Congenital Heart Disease (CHD). And perhaps most importantly, l need information about grief supports because CHD comes with a lot of trauma.
This conference happened to be about cardiology, but I think it holds true for so many things that happen in our lives.
I left the conference not sure about how much I contributed, but the podcast they recently shared recapping the conference with the organizers sent me a clear message! There will be a blog explaining it all in the next few weeks but if you just can't wait you can listen here.
Otherwise scroll down and find out what's coming up!