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February 2019 release now available

HelpMaster 2019 has arrived!

This new version of HelpMaster includes some great new functionality for the web portal, workflow, approvals and billing.

Once again, the workflow and process building capabilities of HelpMaster continue to improve and evolve based on user feedback.  The new checklist workflow object brings a simple and functional step to any business process, and the Web Portal continues to improve with new options for staff and clients.

Under the hood, HelpMaster has also received the regular performance tweaking, stability fixes, and upgraded components.

2019 is going to be a great year of releases for HelpMaster.  Get on board now and start making your business processes flow.

See what's new for 2019
Workflow Item Spotlight
Add a checklist to your workflow

Almost every business process has a check-list, or "to do" list of some sort.

Build a workflow that includes one or more checklists to ensure that important steps are completed. 

Each check is time-stamped when it is checked, and the person who did it is also recorded.  This is great for audit compliance.

Checks can be made mandatory, or not-applicable as well as being grouped into relevant sections.

Still using an older version?
Upgrade HelpMaster

If you're using an older version of HelpMaster and have let your support lapse, PRD Software are running a special, limited time upgrade offer - contact the team at for details.

If you need assistance upgrading, or have questions please contact our team.

Upgrade Options
Start an evaluation today

Download HelpMaster and use immediately, or book a web demo and let us show you around.

Download Trial
Book a web demo
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PRD Software

Developing Software for the Service Desk since 1997

Canberra, Australia

Australian Made
+61 6278 4664

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