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Įvykus gedimui standartinė garantija dažniausiai apima tik atsargines dalis ir / arba jų pakeitimą darbo vietoje. O jei įranga kritinė ir kiekviena valanda ar diena brangi - Jums padėti gali tik papildomi servisai.

Su kiekvienu HW pardavimu papildomai siūlykite Foundation Care arba Proactive Care serviso paketus:

HPE Foundation Care provides basic peace of mind that your hardware and software problems will be resolved quickly.  It provides comprehensive hardware and software support for your IT infrastructure. HP technical assistance partners with your team to resolve hardware and software problems using HP and approved third party products.

 

HPE Proactive Care helps customers prevent IT problems before they occur, as well as stay informed and in control with real-time altering and highly accurate diagnostics. HPE Proactive Care can significantly reduce the time spent resolving IT problems—first through diagnosis and isolation of the issue, and then through the delivery of proactive trend correlation, automatic event generations, alert filtering and detailed fault analysis.

Standartinės garantijos ir papildomų servisų palyginimai:

Foundation ar Proactive Care galimi Call To Repair, 24x7, Next business day variantai*.

*daugiau informacijos apie Foundation ir Proactive Care:

https://h20195.www2.hpe.com/v2/getpdf.aspx/4aa4-8876enw.pdf

https://h20195.www2.hpe.com/v2/Getdocument.aspx?docname=4AA3-8855ENW

https://h20195.www2.hpe.com/V2/getpdf.aspx/4AA5-0843ENW.pdf?

*daugiau informacijos, pagalba parenkant teisingą ir maksimaliai naudingą servisą – vytas.grigas@also.com

Vytas Grigas
Product Marketing Manager

Mobile +370 686 25373

Vytas.Grigas@also.com

www.also.lt

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ALSO Lietuva

Verslo g. 6, Kumpių k.

Kauno rajonas, LT 54311

Tel.: +370 37 757550

www.also.lt 

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