DER is here to help!
As we progress through this unparalleled time, we are making adjustments to navigate the Coronavirus (COVID-19); DER is fully operational, although we have moved entirely offsite. The DER team has instituted many tools to ensure that we can continue to serve the faculty. We wanted to take a minute to highlight some of those tools and resources that we will help to inform and ensure efficient, seamless service.
DER Website:
- Coronavirus (COVID-19) Research Updates link available on the DER website.
- External information: This page includes dated, updated articles and postings from various sponsors related to Coronavirus (COVID-19). Please check this page throughout the week for additional information and articles related to research and how those may be impacted by Coronavirus (COVID-19).
- Internal information: This page also includes internal MSU research resources and updates related to Coronavirus (COVID-19) from the College of Engineering, and any entity under the Senior Vice President for Research. Please check this page throughout the week for additional MSU research information and how researchers may be impacted by Coronavirus (COVID-19).
DER Technology:
- Microsoft Teams: Each DER staff is equipped with Microsoft Teams and is available to communicate through this tool. Through this valuable tool, the team can simulate face to face contact by using video conferencing, screen share, and chat tools. Other MSU research support offices, such as OSP and Business Connect, also use these tools. This enables DER staff to communicate efficiently with other authorized MSU persons who are involved in the proposal development and submission process.
- Avaya Phone: Each DER staff member is able to answer their desk phone remotely to simplify communication. Please feel free to call the desk phone of your DER staff member, and they will be able to answer while being offsite. Please find contact information at https://www.egr.msu.edu/people/directory/division-of-engineering-research.
- Remote access and connectivity: Each DER staff member has access to our remote server and ticket system. This ticket system and remote server enable DER staff to continue to serve with seamless service. The team members also have access to past proposal documents, resource guides, and many tools to promote and ensure proposal compliance. In the absence of a team member, a backup DER team member is able to use the DER Ticket System to continue the progress of the proposal toward submission.
It is DER’s desire to provide efficient, seamless service. Please feel free to reach out to our team if you have any questions related to any of these tools. DER is here to help.
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