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Let's talk about support

There is good reason we are award winners for the support we offer!

Through experience this is what we know....when someone looks into taking the franchise route it's not because they are not capable of start their own business from scratch. 

It's because they have no idea where to start, no idea how to run a business and they don't want to learn everything the hard (and expensive) way.  

We know they are seeking help and support from people who know exactly what they are doing! 

Help and support to our team is our priority.  

Our role at Head Office is to teach, nurture and support our team to help everyone be successful business owners. 

This is how we do this:

  • Before people start with us - we help people work out if a franchise is for them, and then if a Cook Stars franchise is a good fit.
  • When they join us, we provide 3 days training to cover EVERYTHING from how to run their business to how to run a class/party and everything in between!
  • We provide ALL equipment, marketing tools, web page, booking system and in house systems that you'll need.  
  • We provide everyone with a tailored individual business plan.
  • After training everyone has weekly 1-2-1 calls, help and support as well as help whenever they need it.
  • Every half term we provide all recipe cards, lesson plans, shopping lists, packing lists and tutorial videos.
  • We have over 115 minis and juniors recipes and plans, 39 academy recipes, 35 workshop plans and 6 parties!  All timed, fully costed and ready to run. 
  • For ALL of our team, our support manager Faye (who is dedicated to helping the team) produces 10+ page support reports EVERY MONTH. 
  • Faye then has a monthly 1-2-1 support call to help everyone run their business in the best way possible and in a way that suits them.
  • We are also on hand at any time to help with planning, pricing, marketing help etc.
  • We have a very supportive team Facebook group where everyone offers help and support to each other.
  • We provide weekly 'Marketing Monday' ideas for your to implement in your business.
  • We also have 'Food For Thought Thursday' with other hints and tips of how to work effectively in your business.
  • We also hold an annual conference with additional training and inspiring speakers and a great opportunity to meet up with colleague. 
  • Support is always available which means although our team are running their own businesses, they are never on their own. 
Read more reviews from our team here
Hear from our team

These are some recent comments our team have made regarding our help and support.  

Annette, Cook Stars Cardiff North and West (October 2019)
The support is superb

The franchise support is superb! 

The management team are genuinely interested in you both as a person and as a franchisee. There is always someone on hand to answer your questions and provide support so you never feel 'on your own'. 

The monthly reports and phone calls focus on how you're doing and ideas of how to increase your earnings and grow your business. It is good to be able to see this from an objective view. 100% satisfied with everything.

Tracey, Cook Stars Solihull (October 2019)
Knowledge is imparted with the up most patience and kindness

I have only been running classes with Cook Stars for just over a month but in that month the support and advice given from head office has been invaluable. 

Nothing is too much trouble and the encouragement has helped with the immense steep learning curve that has had to take place! 

Their knowledge is imparted with the up most patience and kindness and it is this that has made me feel a valuable member of the Cook Stars team already! 

Thank you all, my only wish is that I had found Cook Stars years ago!

Hear more reviews from our team here
Cook Stars Limited

United Kingdom

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07805080208
cathy@cookstars.co.uk

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