The cleaning lady
I have read this story many times, in many places.
At a business school a professor was holding an exam. The students worked through the questions until they came to the last question, which was:
"What is the name of our cleaning lady?"
The students asked was the professor serious.
"Very serious. You must remember that in your careers you will meet many people, and they are all important, no matter what their title. They are all worthy of a greeting and a smile."
I have never been very interested in anyone's titles. I am more interested in personalities. Is a title-holder full of... well, not saying the dirty word as it is, but if a person thinks they are somehow better simply because they have a title, I can't say I'm very interested in their company. But if they show kindness and respect towards others... Well, they can be a cleaning lady, a salesperson, a nurse, a managing director. I don't care how they are labelled as long as they are considerate, caring people. A good heart is the best title anyone could own.