Hello! My name is Anabela and I’m the founder / lead designer of Rannka.
While NASA successfully landed on Mars, here on Earth - Texas woke up to a cold weather catastrophe. Our pipelines froze, making it difficult for plants to get the fuel they needed and we were left with 6 days of blackouts in sub-freezing temperatures, and lack of food and clean water. I’m happy to say that we’re finally home and safe (and warm), but continuing to cope with the situation as there are households without power still.
I wanted to personally thank you for your patience while we’re working on getting back to your emails and addressing shipping delays. I’ve been told that the post office will most likely resume on Monday (February 22nd). I’m working hard on getting back to all of your individual letters and resolving concerns regarding orders.
Thank you truly for all your love and support. This was a surreal experience for all of us here which hopefully taught us a thing or two. I hope that everyone is keeping safe and warm.