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I've struggled my whole career with hard conversations.
I prefer conflict avoidance. To brush things under the carpet and hope they went away.
I'm not alone. I'm sure you can think of a conversation you've been avoiding.
When stakes are high and emotion is present, we fear things going wrong.
Under this pressure, we compound the problem.
You stop listening and just tell it how it is.
This can damage relationships and lead to bad results.
The solution.
Improve these three coaching skills:
- Asking questions
- Listening
- Regulating
Only yesterday I had a strong disagreement. Emotions were high, there was a lot at stake.
I had a strong urge to stop listening and just tell them how wrong they were.
Instead, I took three deep breaths, held a stress ball and asked open questions.
The result.
We both learned something new. Our relationship deepened. The solution improved.
It's not easy. But you can start today.
Learn how to ask good questions.
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