To become truly customer-focused requires more than running a customer-oriented project – it's about creating the right type of organization culture. Prioritizing customer work not only drives customer satisfaction and loyalty, but also leads to profitability. These insights have been shared by SCCL Member Briox during the closing-of-the-season webinar, organized in cooperation partners, Swedish Chamber of Commerce in Latvia. PPT presentations by Briox team can be found here and by the CEO of Briox Johan Nordqvist here.

According to the Ministry of Finance's most recent economic forecast, there have been some signs of recovery in the Swedish economy, but the situation is still very serious. GDP is expected to fall by 6% and the unemployment forecast is 9,3% this year. However, the system of short-term layoffs is expected to counter what would otherwise have been a larger drop in unemployment. “Compared with the most recent forecast in our Spring Fiscal Policy Bill, we have revised the growth forecast for Sweden downwards, but less than feared,” says Minister for Finance Magdalena Andersson. Source

Estravel travel agency has prepared a special offer for those who plan to spend summer vacation in the Baltics. Subscribe to Estravel newsletter and get a 20 EUR gift voucher. The offer is valid until 2020.06.30. Click here for more information.

SCCL office will be operating in summer mode during July - the best way to get in touch is by sending an e-mail to info@swedish.lt or calling the general office number, +37065528266. The next newsletter will come out on the 4th of August. We wish you all a sunny and pleasant summer!

Being a Member of the Swedish Chamber of Commerce in Lithuania is an effective way of establishing new business contacts, building networks and staying informed about Swedish-Lithuanian business. 
The Chamber has five membership categories for legal entities and two types of membership for individuals.