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Welcome to the 21st edition of the CX by Design Ideas newsletter. This is a monthly mailing by your hosts, Lis Hubert and Diana Sonis, where we focus on sharing human-centered ideas for business. Thank you for being here. We appreciate you. P.S. Was this email forwarded to you? You need your own!
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West Park, NY - Tuesday, July 6th, 2021
Hello again,
Another month has passed, Summer is in full force here on the East Coast, and our work to make businesses more human continues.
We decided to use June to take a step back and apply our processes to our business. This process included us having some hard, but great conversations regarding the people we partner with and the projects we take.
These conversations resulted in us structuring exciting new efforts to better align with who we want to be as a company, and we look forward to diving into them in the coming weeks!
These talks also birthed a new presentation we’ll share this month at Collaborate Virtual, a FREE virtual event. The session is called Honest Collaboration: Collaborating when things get real. In it, we'll share insights on navigating hard conversations to work with others in a genuine, impactful, and highly effective way.
We hope you can join us on July 13th at 10 am ET for the discussion!
Finally, we’ve been reading about and processing how HCD, CX, and UX affect the world. We’ve included several pieces below to jumpstart your thinking on the topic. We hope you enjoy them!
Have a great month,
Lis Hubert,
Founding Partner
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