As of Tuesday the 17th of November, we have re-opened our waiting room, in preparation for the colder months. If you have a face-to-face appointment, please check in at the main doors where one of our patients coordinators will check you in and direct you where to sit and ask you to sanitise your hands. Please bring your own face covering.
We ask that you do not arrive more than few minutes before you appointment, and to come alone unless you have a career or require additional support.
It takes a while for our Patient Coordinators to put on and take off the mandatory mask and protective equipment when they assist the patients. This means they may take longer to answer your call or come to the front door, but they will be with you as soon as they can.
The clinician will then come collect you once ready, and escort you out of the practice.
This is all to ensure social distancing is adhered to, with our top priority being the safety of our patients and staff.
If you need any medical help, advice or support do get in touch with us. You can contact us on 02380 472 232 to speak with one of our patient coordinators.
We continue to encourage the use of the NHS app to order your repeat medication, or you can request your medication online by clicking here.
You can submit eConsults via our website to remote consult with a clinician.
If you have any symptoms relating to coronavirus including high temperatures, a new continuous cough and loss or change to your sense of smell and taste, please DO NOT visit the practice. You will need to contact 111 online or call NHS 111 to seek advice and support.
Thank you all for your continued patience and adaptability this past year, we are very grateful for your support.