If you pay for energy by topping up and you're on a traditional (non-smart) prepayment meter, remember to use your £66 Government energy support voucher, as it's only valid for three months.
PayPoint, which runs energy top-up facilities in some 28,000 shops, says only 53 per cent of the 800,000 vouchers it issued in October have been redeemed so far. Meanwhile, the Post Office, which is the only other provider processing vouchers under the Government's support scheme, says 40 per cent of eligible customers are yet to redeem their first £66 vouchers.
Households in England, Scotland and Wales with a domestic electricity account are getting a non-repayable grant of £400 between October 2022 and March 2023. This is being paid as £66 in October and November, then £67 from December to March. You’ll get the discount automatically as either:
- redeemable vouchers, sent by text, email or post
- an automatic credit when you top up at your usual top up point
All eligible prepay users should’ve received their first £66 voucher by now. These will have been sent from your energy supplier by post or email.
If you haven't, or if you did but have since lost it, contact your energy supplier - they should be able to resend it. You may also need to update your contact details, so future vouchers go to the right place.
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