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You walk into the team room.
Tensions are high, disagreements are many, and the path forward is unclear. You observe further. Team members ask hard tough questions to each other. Focus is on the problem not the person. There are no personal attacks.
To dial it up you challenge the team further, provoking their disagreements deeper. Seeking even more critical thinking.
The conflict bomb explodes. 💥
The fallout. A better solution and deeper relationships.
This is conflict at it's best. Intense, constructive and focused on the task not the person.
This is a sign of a high-performing team.
There is an important detail missing in this story. The "when"
This team are engaging in conflict at a safe time, whilst planning their next deliverable.
What would happen if the team engaged in this conflict the day before a big project deadline?
The pressure will likely lead to unskillful conflict. Potential falling into personal attacks.
The fallout. Confusion and damaged relationships.
Knowing when to dial up conflict is key leadership skill.
"On match day, composure is needed more than conflict."
- Eddie Jones - Leadership
Find space to detonate the conflict bomb, safely.
Your business and relationship outcomes will improve.
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