Increasingly, organizations are realizing the importance of training their Internal Committees (“IC”). A well trained IC can provide justice to both the complainant and the respondent and adds tremendous value to the organization. What are the key skills that a well trained IC requires? Here’s a checklist of a few essential skills:
- Problem-solving and investigation skills
- Interviewing skills to gather testimony
- Communication skills - reporting orally and through written means
- Mediation skills for conciliation proceedings
- Evidence appreciation skills
- Order writing skills
CEO’s are now focusing on selecting candidates with seniority, credibility and a sense of fairness. The malleability of an IC member is no longer the criteria, as CEO’s realize that they are accountable to their shareholders, the Board and the public at large. Social media has lifted the veil of secrecy that surrounded cases of sexual harassment and ushered in transparency and accountability. Strong selection procedures and investing in training are a must for every organization.