When do you turn up to meetings?
On time? A few minutes late? 15 minutes early?
When Clive Woodward took over England Rugby team he asked his team this question.
Time is our most precious resource, so knowing how the team wanted to behave in relation to time was crucial.
The team decided to arrive 15 minutes early for every meeting and training session. Also known as Lombardi time.
This became one of the teams trademark behaviours.
In High Performance, Jake Humphrey and Damian Hughes define a trademark behaviour as one that you commit to unequivocally. When a situation gets tough and everything else disintegrates, these trademark behaviours remain in place. Commitment to these behaviours, through thick and thin, makes for high performance.
What are your trademark behaviours?
I've been reflecting on this question.
Over the last 5 years I've developed a trademark behaviour of asking questions.
Learning to ask the best questions I can, to help people find the best solutions to tricky problems.
People might say I ask too many questions. But it's a trademark behaviour I'm known for.
For other leaders, their trademark might be the opposite. Directing and telling people what to do. I'm not going to judge. Different situations require different approaches. Perhaps flexibility is the ultimate trademark behaviour.
What's important is knowing your trademark behaviours. Are they moving you towards or away from your goals?
Learn more in this summary of High Performance.