The French Open is generally held in late May–early June. Since nothing is normal these days, the French open is currently being played as we speak (Sep-Oct). More on the French open and an unseeded player by the name of Lorenzo Guistino later in this email.
Coming back to business scorecards or dashboards or business KPIs. You may have heard the phrase - if it's not getting measured, it's not getting done. My own business did not have a scorecard. Imagine going to watch a tennis game where there is no one keeping score. How do we know who won? How do we know when to change sides? In retrospect, it's a shocker that I ran my business for years without scorecard. Yes, I knew my numbers (to some extent) but I wasn't looking at them consistently. I would check the balance sheets and the profit and loss statements every quarter (if my accountants could meet the timeline to have them ready by then). But that was me looking at the rear view mirror.
I was complaining and cribbing about why we screwed up - more of a post mortem. What I needed was more of dashcam mounted in the front of the car rather than a rear view mirror. I wanted to see things as they happened so I could adjust the course, hit the brakes if required, accelerate if need be.... you get the point.
We (my team and me) started building out a scorecard - a set of activity level numbers that would give us a "pulse" of the business. Looking at this scorecard would be like a doctor looking at a blood test and knowing if you need further screening or just a few vitamins to keep fit. This scorecard would tell us the issues and challenges that we are facing as we execute - generate leads, meet sales prospects, send proposals, close deals, deliver products, collect payments and keep customer happy.