How to book a slot at the HWRC

From Wednesday, 20 May, the Household Waste Recycling Centre (HWRC) will partially re-open for pre-booked, essential visits only.

The trial online booking system will be live for bookings from 9am on Tuesday, 19 May.

You must book a slot to visit the HWRC.

Before booking, please visit our website to find out about a number of restrictions and changes that will be in place. These restrictions are designed to keep you and our staff safe, reduce the build up of traffic in the local area and ensure that we can continue to run our other vital services that operate from the site.

The HWRC will be open to residents in the Borough of Swindon only and visitors will be required to bring a proof of address. 

Anyone who turns up without a booking or their proof of address will not be allowed on site. 

Find out more and make a booking
The HWRC will re-open for essential visits only.

An essential visit is for waste that cannot be stored safely at home or disposed of through other legitimate routes, such as, normal bin collections and the other collection services we provide. 

If you can store your waste, please continue to do so until the HWRC opens as normal.

What you need to know before you book

Before booking, please visit our website to find out about a number of restrictions and changes that will be in place. 

Restrictions will include:

  • Swindon Borough residents only
  • No trade customers
  • No vehicles over 3.5 tonnes, trailers or hired vehicles
  • Maximum of two visits per calendar month per household
  • No assistance to unload vehicles when on site
  • Maximum of two people per vehicles

Anyone who fails to follow these restrictions will not be allowed on site. Read the full list of restrictions here.

Changes to how you access the HWRC

To access the site, pre-booked visitors must enter Cheney Manor Industrial Estate from Rodbourne Road (by the Esso Garage). You will NOT be able to access the site via Akers Way.

There will be a temporary queuing lane in Cheney Manor Industrial Estate where visitors will have their booking and address checked. Find out how to get to the HWRC.

Frequently asked questions

Our website has a helpful FAQ section to answer some of the questions you may have, including:

  • Why we are taking this apporach
  • How long these restrictions will be in place
  • Why we aren't allowing certain types of vehicle

Read our Frequently Asked Questions here

Garden waste and bulky waste collections

Our garden waste and bulky waste collections provide great alternatives to visiting the HWRC.

Garden Waste
We can collect garden waste from your home on an optional, paid-for basis. Find out more here.

Bulky Waste
We can collect large, unwanted household items, like a fridge/freezer or sofa, from your home for a fee. Find out more here.

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Swindon Borough Council, Civic Offices, Euclid Street, Swindon, SN1 2JH

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