Happy Friday,

Helping feels good.

But sometimes it isn't that helpful.

With Gratitude,

Toby

I love it when people ask for help.

It makes me feel like a wise sage.

The problem.

My advice isn’t usually helpful.

• I had a different context.
• I had a different problem.
• I can't even remember how I actually solved it.

So instead, I do these:

• Summarise - "Let me share what I heard..."
• Connect - "I think Sam might be better able to help with this...."
• Observation - "I can see that you are nervous about taking action."
• Opinion - "I don't think that would be a good idea..."
• Ask Questions - "What other options exist?"

The hardest:

• Stay Silent - "......"

How do you respond when someone asks for help?

Learn more about how to apply these alternatives