But amidst all this, we didn't wanna forget you guys. And so came the Nutella Lava Cookie. I can actually never forget the way this cookie was launched in Dohful.
Did you know, it was supposed to be a limited edition cookie back then?
We were just dipping our toes in the water, trying to gauge if you guys liked it or not, and then planned to bring it back on the menu once we got feedback from you guys.
But all of that never happened.
What happened was the day this cookie was supposed to go live on our website, 22nd March, Junta Curfew was announced. And for a minute there it felt like a bad omen that we should have stayed away from.
In a way, I'm glad we didn't.
Junta Curfew extended to a 3-day curfew and then into a 3-week complete lockdown of the country. All those orders that we had taken on our website, never got dispatched. Our biggest strength at that time became you guys when none of you asked us to cancel your order.
For 45 days, we sat on 100+ Nutella Lava Cookie orders and it just didn't feel right to take it off the website then...so it just stayed.
And when finally we did manage to dispatch all those orders, the response we received was tremendous. One of our long term patrons called me and told me she will never order from us again if we removed the Nutella cookie from the menu.
It was settled right there and then.
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