Over the years, service expectations and technology have changed the way we work, just as it has changed society as a whole. More recently, COVID-19 changed our experiences as an employer and created possibilities previously unexplored, whether that be remote work or new service delivery models. It forced us to accelerate our course of modernization.
Our modernization journey is all about building a strong foundation to support the WorkSafeNB of the future –speeding up the claims process so workers safely return to work more quickly and helping employers prevent injury, based on better data.
Modernization will create a sustainable WorkSafeNB, with the systems we need to continue the progress this province is seeing with fewer workplace injuries.
To help us successfully navigate this modernization journey, in the fall of 2021 we established a strategic partnership where we can draw on these results, while building a roadmap that’s right for us and our clients.