Internal documents show Meta's Horizon Worlds platform is struggling to retain users, WSJ reported. Those who can afford the $400 pricetag report the metaverse has glitchy features and empty worlds. Most Metaverse users don't return to the Horizon Worlds platform after the first month.
Users have criticized the avatars' curious lack of legs as well as having few other users to interact with. Internal statistics, WSJ reported, indicate that only 9% of worlds built by users are ever visited by at least 50 people, while most never receive any visits at all.
Some female users also report sexual harassment and digital groping, prompting Meta to institute a safety feature that creates a virtual 4-foot buffer around avatars on the platform.
Internal documents show Meta has fallen far short of its goals for regular monthly users, WSJ Journal reported. The company initially had set a goal of 500,00 monthly users by the end of 2022, but has changed that figure to 280,000. The documents show the platform has less than 200,000 current users. Most users generally don't return to the app after the first month, while more than half of Quest 2 headsets are out of use within six months WSJ reported.
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