Association CEOs are seasoned leaders who may sometimes feel like they’ve seen it all. But most will admit they haven’t, and last year was proof of that. With the COVID-19 pandemic entering its second year—and with the light at the end of the tunnel brightening—we asked CEOs to reflect on what the experience of leading through crisis has taught them. Here’s what they told us.

Source: ASAE

Companies that pivoted during the pandemic should not revert to old practices after this crisis ends, write PwC's Blair Sheppard and Kevin Burrowes. They offer seven elements for faster decision-making, including identifying critical issues and considering the larger context and unexpected impact of decisions.

Source: PwC

The past year forced association executives into challenges and decisions they may not have been ready for, and the crises of 2020 will have long-term impacts. As 2021 dawns, the most important skills that CEOs can cultivate are the ones they’ll need to excel as change leaders.

Source: ASAE

Does your organization have one finance committee that carries out all of the duties associated with financial oversight? Or, do you have separate finance, audit, and investment committees? BoardSource recommends that organizations that conduct an independent audit have a separate audit committee or task force for added accountability.

Source: BoardSource

The pandemic may have prompted a search for quick fixes, but associations found that holding steady on a long-term, forward-thinking plan makes more sense.

Source: ASAE

Keep lazy employees from sinking morale by assigning work fairly and clearly, entrepreneur John Rampton writes. Rampton details seven other strategies, from rotating responsibilities to finding what motivates different team members.

Source: Entrepreneur

the impacts of the COVID-19 pandemic, and the various mitigation efforts, have underlined the critical role that the internet now plays in our everyday lives. And within that, they've also exacerbated our reliance on social media apps, which are increasingly serving a range of different purposes in our day-to-day routines.

Source: Social Media Today

Having a "work spouse" is a rewarding experience, even in the remote work world, and the longer the relationship the better. "Only that person working right alongside you in the business knows what next steps can really look like; knows the contacts who can help you get there; and can offer guidance from a truly insider perspective," writes Alesandra Dubin.

Source: Fast Company online

Convene asked event tech experts this question: What technologies and tech companies do you have your eye on to make a big splash in the business event tech space in 2021? Take a look at what they’re following.

Source: PCMA Convene

Frustration over hitches in the COVID-19 vaccine rollout has tempered optimism for recovery, latest Dashboard survey results show, and struggles over revenues and the costs associated with hybrid events seem more pronounced in our January survey. Still, nearly half of planners and suppliers said they remain hopeful.

Source: PCMA Convene

Should your content be short, long, or somewhere in between? A top editorial leader at the Content Marketing Institute says that what matters is whether it’s helping your readers.

Source: ASAE