CARY, NC (February 17th, 2021) – Aware Senior Care announced today that it received the distinguished 2021 Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Aware Senior Care is now ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.

This accomplishment demonstrates Aware Senior Care’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Aware Senior Care’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Aware Senior Care received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. For the third year in a row, Aware scores qualified in every measured category for a perfect 10. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Aware Senior Care management team set goals to reach the highest level of excellence possible.

“The true mark of a championship team is consistent and proven excellence year in and year out” said Tim Murray, Co-Founder of Aware Senior Care. “Our caregivers have embraced our values of care excellence treating our clients as family and the results speak. For five years in a row our agency has been recognized by our clients with the Home Care Pulse Provider of Choice award. For four years in a row, our Caregivers have recognized our office staff with the Home Care Pulse Employer of Choice award. To our referral partners and clients, if you choose Aware, you are choosing the most awarded and recognized Home Care Agency in Raleigh, Cary, and Apex. We are proud to accept this award on behalf of our office staff and the best caregiving team in RTP.”

The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “When we see agencies like Aware Senior Care that have made an effort to provide outstanding care and employment experiences, we know we’re on the right track. Aware Senior Care has worked extremely hard to provide high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to provide proof of quality to potential and new clients and caregivers.”

To find out more about Aware Senior Care’s commitment to excellence, please visit www.awareseniorcare.com or call 919-436-1871.

###

About Aware Senior Care

Aware Senior Care provides award-winning, in-home companion care, personal care and nursing services to seniors and those who are disabled or chronically ill. We are a “Caregiver First” company serving Cary, Raleigh and Apex, and we believe in taking a holistic approach with every client by considering the whole person, not just the services we can provide.

About Home Care Pulse

Home Care Pulse is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. Home Care Pulse combines detailed client/caregiver insights with top-rated caregiver training through In The Know. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.