Providing great customer service is something most companies list as one of their top goals. After all, there is no end to the statistics that support the value of providing a great customer experience. For 86%, good customer service turns one-time clients into long-term brand champions. (Khoros) Just how does this translate into your bottom line? For starters, 68% of consumers say they are willing to pay more for products and services from a brand known to offer good customer service experiences. (HubSpot)
It's clear why so much energy is put into providing great customer service. But a great customer experience starts even before you've interacted with your potential customer.
We can help you take a fresh look at your brand’s customer experience with an eye for improving the process and technology so you can get your piece of the 89% of consumers who are more likely to make another purchase after a positive customer service experience. (Salesforce Research) Reach out today and add another tool to drive growth this year!
There are many moving parts to software development that might seem overwhelming. More often, not knowing what the next steps are can be the most imposing part of getting started. We’re here for you. Check out the top five things to consider when preparing for your upcoming software project.
Does your business have a challenge that needs a technical solution? We are here to help! Our team will design a scalable solution that focuses onefficiency and simplicity. Connect with us today to talk about your custom softwareneeds!