Providing great customer service is something most companies list as one of their top goals.  After all, there is no end to the statistics that support the value of providing a great customer experience.  For 86%, good customer service turns one-time clients into long-term brand champions. (Khoros)  Just how does this translate into your bottom line?  For starters, 68% of consumers say they are willing to pay more for products and services from a brand known to offer good customer service experiences. (HubSpot) 

It's clear why so much energy is put into providing great customer service.  But a great customer experience starts even before you've interacted with your potential customer.  

We can help you take a fresh look at your brand’s customer experience with an eye for improving the process and technology so you can get your piece of the 89% of consumers who are more likely to make another purchase after a positive customer service experience. (Salesforce Research)  Reach out today and add another tool to drive growth this year!

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