Welcome to the 10th edition of the CX by Design Ideas newsletter, a monthly mailing by your hosts, Lis Hubert and Diana Sonis, with a focus on sharing human-centered ideas for business. Thank you for being here. We appreciate you. P.S. Was this email forwarded to you? You need your own!
East Hartford, CT, Monday, July 6 2020
If the events of the past month have taught us anything, it's the importance of being human-centered.
Being human-centered is more than just putting people at the center to help your business survive and thrive; it's also about taking care of your people, including your employees, your partners, and your customers.
People-centered problem solving involves putting your views aside to listen to the voices of your customers and employees. It’s also about finding your audience, customer, and match.
Finally, it means refining and redefining how you see the people surrounding your business, and treating each one as the customer they are.
From here, being human-centered goes beyond your business, products, and even customers, to your relationships, your community, and your world.
But it starts, by taking care of people… always.
We delve into these topics and more in this month's articles. We hope that by exploring them, you too can find the inspiration you need to become more human-centered. Because the more human-centered we all become, the better our businesses, and our lives, will be.
We’d love to hear from you. Drop us a line anytime if you have thoughts or examples on putting people first or if you just want to chat about the human-centered design process. We’re here.