HRSINGAPORE Community Discussions
Verbal Abuse - Update 2 (Replies)
Dear HR Professionals,
I received a complaint by a staff who said that her superior constantly "barked" at her with a disapproving tone or disgusted tone. This "tone" is used even for normal distributing of tasks to do, updates of tasks, etc. This has been going on for quite sometime. She said it started when she did not complete 2 tasks to her superior's satisfaction a year or so ago. Is the constant "disapproval tone" used considered a kind of "verbal abuse"? She felt it could also be due to her advanced age .
Appreciate your thoughts on this.
We know human relationship is neither black or white. I feel that if the employee can tolerate such verbal treatment with wisdom (zen), the relationship will improve over time.
If you do not approach and counsel the supervisor, I think the victim could approach Union and MOM for mediation, and those diggings will be ugly and bad for the image of the company. I despise such “method” of treating staffs if intentional to chase them away as if he/she is poor performer, just give them the notice period and depart happily; it is a small world.
Agreed with DKSW to some extend. I suggest the following approaches:
1) The Superior
2) The staff
Bring the two together and have an open talk. But before that, do the leg work.
Yes this can be considered instituted workplace harassment if it caused
Extracted from Tripartite-Advisory On Managing Workplace harassment:
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- 20 December 2018
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