Welcome to the 22nd edition of the CX by Design Ideas newsletter. This is a monthly mailing by your hosts, Lis Hubert and Diana Sonis, where we focus on sharing human-centered ideas for business. Thank you for being here. We appreciate you. P.S. Was this email forwarded to you? You need your own!
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Los Angeles, CA - Tuesday, August 3rd, 2021
Hello friends,
We hope you are all enjoying the summer. Here, at CX by Design, we've kept ourselves busy with clients, speaking at a virtual UX & Design conference, and writing down our ideas about things that matter to you.
On the work front, July has been all about helping clients to align on internal vision, uncover gaps and opportunities to level-up, and cultivate a practical roadmap for getting sh*t done.
This past month, we also spoke at Nomensa's Collaborate Virtual Conference on the art of Honest Collaboration, our tried/true method for having hard conversations while working with other people. We will share a recap of the session as soon as it's available.
Likewise, please save the date (Sept. 3rd, 2021) for our next FREE webinar on Service Design & Kano Modeling. More details and the registration link to come in the next newsletter.
If you're curious to see what else has been going on, we've aggregated all our conference talks, webinars, and articles on our site for you.
As always, if you have any questions/comments, please reach out anytime. Until next month, stay healthy and enjoy the sunshine.
Cheers,
Diana Sonis,
Founding Partner
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