Important Info for customers

New Office & Service Hours

As of June 5th, 2017 T&T Express Shipping will finally be open for business at our new location at:

1698 Nostrand Ave, Brooklyn, NY 11226

We will also be open for business:

  • Monday to Friday 9:00am to 5:00pm
  • Saturday: closed
  • Sunday: 9:00 to 5:00pm

Phone number is still the same: 718.485.0617

Schedule Your Pickup Today!

Customer Must Knows

Door-To-Door Service

Just a reminder that T&T Express now offers door-to-door service to Trinidad.

Even though all customer should declare the contents of their shipment, this is mandatory for all Door-To-Door Service. Ex: 1 Barrel (clothes & food items - value $700)

Credit Card Payments

Please note in an attempt to help protect you our customer and ourselves, all over the phone credit card payments requires a ID# on record. (ex: NYS ID#, Green Card#, Benefit Card ID#, NY ID Card, Passport ID#)

Fragile & Delicate Items

You the customer should ensure that all fragile & delicate items be protected prior to pickup to prevent scratches. even if we're boxing & wrapping.

Refrigerator & Air Conditioners

Due to the new crack down on electronics with Freon, when shipping to Trinidad, refrigerators and air conditioners will require a license.

Please contact Port of Spain  at 868.625.9865 or Point Lisas 868.679.3662 for more info.

Ship Turn Around Time

Please remember that turn-around time for shipments are as follows:

  • Trinidad: 3-4 weeks
  • Tobago: 3-4 weeks to Trinidad then once in Trinidad, we'll know when it will go over to Tobago.
  • All other country: varies from 2 to 4 weeks

We'd love to hear from you!

Take our survey and get $5 OFF your next shipment!

If you have not already done so, Wednesday May 31 will be the last day to complete our customer survey for and get be placed on a list for a $5 discount off your next shipment.

*** Please note, you must have already used our service at least once to receive the discount.

Take the survey

Are you a returning resident?

Returning to reside in the Caribbean permanently? We have created a resource page on our website to inform and help make the process as pain-free as possible.

We will be making frequent updates so check back regularly.

FIND OUT MORE

T&T Express Shipping LLC

820 Glenmore Ave, Brooklyn, N Y 11208

718.485.0617

www.ShipTTExpress.com

FORWARD
MailerLite