HRSINGAPORE Community Discussions
Harassment from Dismissed Ex-staff's Family Members - Update 1 (Replies)
The ex-staff was dismissed on the ground of dishonesty. Before dismissal, we had gone through a session of inquiry with the ex-staff. He confessed and admitted to his misconduct. However, his family members have been calling our HR Dept for 3 times pressuring and scolding our staff to give them information about the misconduct and accused the Company on unfair dismissal. What should I do? Can anybody advise me?
Not a pleasant HR task but it is necessary to “protect” business reputation and staff morale.
Inform that the Company is not at liberty to release these confidential information to any parties unless it is statutory requirement - so not obligated to release any information to the family. Confidentiality Clauses and PDPA regulations apply as well.
Consult your legal department - in the absence of one, inform the GM/MD (or any authorized personnel) about the recurring incidents. If necessary and agreed, make a Police Report.
Anyway, reach out to other pro-bono Legal or senior HR professionals to review your situation.
Lodge the case with police.
The company would have informed the staff in writing of the ground for dismissal and have no obligation to deal with the family member directly. The staff should explain to the family of his wrong doing especially so he has admitted to the misconduct. In the event the complaint is lodged with MOM, then company must be prepared to show cause for the dismissal.
I will hang up every time I receive their calls. Such people just want to gain your attention and need an outlet to vent on. The more you entertain them, the more they will call you. Just ignore them and leave them with no choice. If they come to your office, get the security guards to chase them away or call the police. It will end gradually when they know they could not get what they are after.
My suggestions to your harassment problem:
2. Warn the family members that your Company will file a police report if the harassment of your staff continues.
Advise the family to file a complain with MOM if they think it is unfair dismissal and stop harassing you. Of course, please get all your documents of the dismissal ready.
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